First off, i don’t know why amazon is so expensive on this unit. I just bought one today at a big box store at their regular price of $250. I bought the prior model to this one a little less than 4 yrs ago when i bought my new construction house and upgraded to stainless appliances. One day it worked fine, the next it would act like it was working, but the food wouldn’t heat up. Microwaves are supposed to last approximately 9 yrs. I am not happy about having to spend another $250 after just barely 4 yrs. Shame on whirlpool for making disposable appliances nowadays. I will say it is a nice looking microwave, but i agree with other reviews that the fan is useless. No suction at all if you place your hand under the filter. I also don’t understand why most microwaves are rated at 1000 watts and every frozen dinner on the planet says it is tested with an 1100 watt unit.
I just purchased this whirlpool stainless steel microwave a few weeks ago when it was on sale for fathers day and today i installed it. So far it is works well and it looks really nice. So we will see how well it keeps up, compared to those counter microwaves that usually last for 10+ years. I will update my review after a few months of use. Before installing read:for those who are installing this microwave themself, make sure you remove the outer frame and modify the two bolts that bolt the microwave to the top of your cabinet. Whoever designed this microwave and decided to use clip on threaded nuts instead of welded nuts to hold the microwave in secure is a complete imbecile. After trying to install the microwave, one of the bolts pushed in the clip on nut and it took me a few minutes to figure out why it would not screw in properly. After i noticed that the nut was pushed in i removed the case and used jb weld to secure both of the nuts to the microwave frame. I included pictures so you will see what i am talking about. One star was taken away because of this issue.
Delivered on time, looks great and working well.
Very sleek and beautiful microwave. A bit heavy for the design, but it is holding up well and we’ve been using it for a few months. This microwave meets my needs in this regard. This microwave has lots of power. I think whirlpool and kitchenaid tend to be the nicest out of all the kitchen appliance products. So, far my opinion has been sustainednow the bad. This was my first microwave install and i recommend hiring someone to do yours.
Bought this to replace a builder-grade off-brand unit that came with the house. In performance and style, this whirlpool microwave is absolutely superior. A few notes:- heats faster and more evenly than i’m used to. Depth is 17 inches, which is one inch larger than my old microwave. Thus, i’m able to use my large square plates in this one. I installed in a slot previously occupied by a microwave, so i did not have to cut a vent hole or locate studs. I did have to remove the old mounting plate, which was shorter. This unit came with a cardboard template to locate the bottom line of the mounting plate on the wall. This wall template worked fine – i simply drew the line, then held up the metal plate, and drilled into the studs in the appropriate holes.
I purchased this microwave at best buy. From reading the other reviews i guess whirlpool does have a problem with the way these units are packaged. My lg microwave suddenly stopped working and i am ashamed to say that the majority of my cooking is done in the microwave – tv dinners, oatmeal, popcorn etc. So i wanted to buy and take home my purchase immediately. After shopping at home depot, lowes and costco i found that none of these retailers kept over the range microwaves in stock. The same proved to be the situation at best buy except they had this whirlpool microwave that had been returned because of shipping damage and was available for immediate sale and for $100. 99 regular price because of a large dent on the left rear that cannot be seen after installation. I had read reviews and intended to buy a samsung unit but, i did not want to wait 3 days for delivery and for $150. 00 i figured it was worth the risk.
- Very sleek and beautiful microwave. A bit heavy for the design
- Awesome microwave. It is has a lot of capacity
- Easy install. Looks great. Works great.
Works great, looks good but sticks out from cabinets. I had it installed and they had no problems what so ever.
It only took an hour to replace the old ge microwave. And this new one does the job. However, it was shipped in a partial box (box on the bottom, plastic surrounding the product). After unpacking there was a dent on the side but it is hidden after installation. There was a minor dent on the front but you need to look hard to find it. It wasn’t worth the hassle of sending it back.
I moved into an apartment about 6 months ago that had this installed. It’s worked well for me, but i don’t know anything about the long term reliability. I’m posting to share something i found in the manual. Press and hold the ‘2’ key until it beeps again. This tells the microwave to never make any tones – no beeps when you input numbers, and no beeping when the time is out. All microwaves should have this feature.
This microwave is pretty good and very quite. I love the way it looks in the kitchen. However, that being said the reason i am not happy with this item completely is because of the way it was packaged when shipped. They don’t box this item right and the corners are all exposed during shipping by the time i got it it was all warped and dented. Luckily it was on the side that you cant see when installed and nothing was damaged except for the optional vent part that came with it. Also, the install directions are very confusing.
Bought this at christmas time to replace a ge conv/micro that cost $1200. This is the slickest microwave you could imagine. Works great and heats faster than the old ge; that cost 5 times more. If you want a ss microwave, to go over your stove, and dont want to break the bank, i couldnt say enough about this one. It works flawlessly, and performs with the best of them. With that said, i was very disapointed with the limited manual that comes with it, and owned it for a month, before i realized that that 99% of the info, that i was looking for, is on a label inside the door jam ??????????????????. There is no mention of that fact in the manual; and all the codes, and info, i was searching for is printed right there on the bottom of the door jam; if you know where to look for it. So in closing this is a run to buy it purchase; and you will not be disapointed in the unit in anyway. Read all the codes inside the doorjam on the bottom and life will be good for you excellent plus on this unit.
Features of Whirlpool WMH31017HZ Microwave
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I found it cheaper at lowe’s by $150. Too late now, it’s too cumbersome to return.
It’s beautiful and works great.
Lighter than the ge one it replaced. Easy, simple to use touchpad. Installation was easy and i am not the best when it comes to installation of appliances. I usually pay someone but the previous reviews indicated it was simple and they were right. You just need 2 people when you are ready to lift it up and hang it in place.
We ordered this microwave at lowe’s a couple weeks ago, and had it shipped to our house. On receipt, the packaging looked undamaged, but when we removed the packaging, we found major dents on two sides that could only have been inflicted before it was packaged to ship out. Even though the dents wouldn’t show once the microwave was surrounded by kitchen cabinets, they were big enough we didn’t trust the integrity of unit. So we called lowe’s, took it back and swapped it for another one in stock. Got this one home, and found it was also damaged inside the intact packaging, this time in such a way that it kept the unit from fitting properly on the wall bracket. I didn’t want to go through another return, so fixed that with some pliers and a long lever to pop out the dent. It seems amazing that whirlpool would damage its own products before packaging. The microwave does work fine, looks nice, but i shake my head every time i look at it.
It is has a lot of capacity and capability.
I have used this for about a year now and have no complains. It is very heavy and difficult to install, but worth the trouble.
Easy to follow installation instructions and cooks great. Of course, the holes from my old ‘ewave’ did not line up with this model.
This is a beautiful microwave that happens to match all our other appliances. I bought it to replace a samsung that had burned out. It does an adequate job but the food, cooked for the same length of time is not as hot as with the samsung. Each microwave had the same power but the samsung was more powerful. I should add that it was also more expensive. The whirlpool is a good buy.
I would genuinely love to provide comments on the utility of this microwave but seeing as it just arrived at my door in pieces after 15 hours and 3 minutes being jostled around on the ups truck – albeit still neatly wrapped – i will defer judgement and comments until the replacement unit arrives in the future, or in new buzz word terms – moving forward.
Love the look and performance.
Same as it was described, best part, i did not have to go anywhere, it came to my house right on rime.
Our over the range microwave died suddenly in our new home. I was not the original purchase of this particular appliance, and it was over 10 years old. So i began looking for product replacement. I found a whirlpool model online that had some nice ratings, but when i went to my local big box store to purchase, they didn’t have the exact whirlpool model i had read about. What i found, was this model, which i assume is the newest version. The microwave has a very nice finish. The door and front feel fairly sturdy. I tend to hate overly complex controls. I want power and simple controls.
Just moved into a new condo where builder had installed this item. I am too short to use an over-the-range microwave safely for cooking, but may use it for defrosting and such. It seems to be much more powerful than my ge of similar nominal wattage; we’ve badly overheated a couple of things already. There is evidently no capability for ‘one-button’ cooking–can’t press 1 and get one minute on high. Does anyone have a clue what power setting is appropriate to use for defrosting?. Ge is 50% but that seems too high on this one. Auto defrost requires idiotic routine to use. Have to put in number code for item and its weight — seriously, to defrost an english muffin??. We won’t be tossing the ge just yet.
This is the first time i installed an over the range microwave and i find the installation process rather easy contrary to what other customer review had said. I use the over the roof vent feature but the template can be misleading as it tells you to cut a bigger hole for the the vent more than it’s needed. I replaced my old hood vent and used the old duct which is 4×10 and it fits just right. The damper also fits perfectly to the existing duct and it works flawlessly. I placed a weather strip around the vent of the microwave to create an air tight seal.